Return & Refund Policy

The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. If the goods/products has been used or damaged by the customer, there will not be any refund. Rap Audio (M) Sdn Bhd will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, customer will received their refund within 7 days after the confirmation.

Please return your purchase to the following address:

Rap Audio (M)Sdn Bhd

No.50 RCI PARK, Jalan Kesidang 1, Kawasan Perindustrian SG Choh

48200 Serendah, Selangor, Malaysia

The Black Spider Shop Rawang Branch 

No: 10G, 10-1, 10-2 & 12 G, Jalan RS1, Rawang Sentral,

48000 Rawang, Selangor, Malaysia

The Black Spider Shop Batu Caves Branch 

18, Dolomite Park Avenue, Jalan Batu Caves,

68100 Batu Caves, Selangor, Malaysia

Please contact us at OR Call us +603 6099 2629 OR +0162282279, if you have any questions or doubts.